How We Work

Five steps. No surprises.

You always know exactly what's happening and what's next.

01

Discovery

Free call. We dig into your goals, audience, and competitors until we fully understand the brief.

~ Day 1
02

Design

Visual mockups for desktop & mobile in Figma. Unlimited revisions until you say "ship it."

~ Week 1
03

Content

You supply it, or we write it. SEO-optimised, on-brand, ready for Google.

~ Week 2
04

Build & Test

Live test server. Click everything. Min. 3 days QA on every device and browser.

~ Week 3
05

Launch

We launch when YOU approve. Training included. Priority support stays on after go-live.

~ Week 4
Written sign-off

Every stage ends with your written approval. We never move forward without it.

Fixed timeline

We give you a firm delivery date at quote stage and we stick to it — assuming prompt feedback from you.

Post-launch support

Priority support continues after launch. You're not left to figure it out alone.

Why Smart Build Digital

Six reasons Australian businesses pick us
over the overseas alternative.

Actually local

Geelong-based, Australian-owned. We pick up the phone, speak your language, know your market.

Unlimited revisions

No "3 rounds" cap. We refine until you're 100% happy and sign off in writing.

Priority support

Direct line. Fast response. You're not ticket #47 buried in a queue overseas.

Fixed AUD pricing

What we quote is what you pay. Any changes discussed and agreed before work starts.

AI trained on YOU

We manually train chatbots on your actual business data. Real answers, real tone.

You own it all

Your code. Your domain. Your hosting. No lock-ins, no proprietary platforms.

FAQ

Honest answers
to fair questions.

Can't find what you're looking for? Book a free call — no pressure, no sales pitch.

Book a call
How much does a website cost in AUD?

It depends on what you need, and we won't pretend otherwise. After a free 30-minute call we send a fixed AUD quote — no estimates, no surprises. Most small business sites land between $2,490–$8,990 AUD. AI chatbots vary based on training depth and start from $4,990 AUD.

How long does it take to build?

1–4 weeks for most WordPress sites, including unlimited revisions. AI chatbot training is usually 5–10 business days. Video editing turnaround is 48–72 hours per video. We give you a firm timeline at quote stage and stick to it — assuming you give feedback promptly.

What makes your AI chatbot different from a free widget?

Free widgets give generic, scripted answers. We manually scrape your website, learn your AUD pricing, services, and tone, then train the bot on YOUR data. So when a customer asks "what's the emergency callout fee?", it knows.

Do you do TikTok & video editing?

Yes. Our in-house video editors specialise in short-form (TikTok, Reels, Shorts) using CapCut and Premiere Pro. We can edit your existing footage or run the full content engine — scripting, filming briefs, editing, captions, and posting schedules.

Do I own the website afterwards?

Completely. Your domain, your hosting, your code, your content. We give you full admin access and training. You can fire us tomorrow and your site keeps running. No lock-ins, ever.

Are you really based in Australia?

Yes — Geelong-based with team members in Melbourne. Australian-owned, registered ABN, GST invoices, the lot. Everything stays in your timezone. No 3am Slack messages from another continent.

Ready to get started?

Book a free 30-minute strategy call. Fixed AUD quote within 48 hours. No obligation.

Book your free strategy call